Billing - Basic Policies
 
 
 
   

Basic Billing Policies

Check pay subscriptions are due by the last day of the month for the next months service.

We draft Credit Cards near the 10th of the month prior to subscription start date.

We draft ACH accounts near the 15th of the month prior to subscription start date.

There is a $7.00 late fee for past due accounts.

There is a $25.00 returned check fee.

There is a $25.00 returned ACH draft fee.

There is a $15.00 reactivation fee for suspended accounts.

 We do not offer refunds for pre-paid service for any reason.

We only accept check payments for accounts setup on a quarterly or greater billing cycle.

 
 
 
 
 
 
 
   
    Broadlink Billing Dept.
    PO Box 1297
    Pinehurst, NC 28370
    Phone - 910-215-9600 - Option 3
    Make Payment - 1
    Update Billing Info - 2
    Service Suspension - 3
    Cancellation Procedures - 4
   
  Residential Subscriber Agreement
   
  Acceptable Use Policy
   
  Update Billing Information
   
  My Account
   
  Technical Support